In this lesson, you will practice real-life English that you can use when you need help, directions, details, or clarification. These skills are very useful for travel, work, school, and everyday conversations.

🎯 What will you learn?

By the end of this lesson, you will be able to:

• Ask for information politely and clearly
• Use correct question forms
• Understand and respond to common information questions
• Feel more confident speaking in real-life situations

🗣️ Useful Phrases: Asking for Information and Advice

Use these phrases in phone calls, emails, or face-to-face conversations. Try to sound polite and calm.

✅ Asking for Information

Situation	Useful Phrases
Starting a conversation	Hello, I’m calling to find out about _______. Excuse me, can I ask you something?
Asking for general information	Can you give me some information about the _____? I wonder if you could give me some information about the _______.
Asking for specific details	Can/Could you tell me when the course starts? Can/Could you tell me how much it costs?
Showing interest	I’d like to find out about _________. I’m interested in ___________.
Asking about availability or offers	Do you offer discounts for students? Is there an evening class available?
Very polite requests	Would you mind telling me when the course starts?

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💬 Responding to a Request for Information

Purpose	Useful Phrases
Greeting the caller	Hello, this is … How can I help?
Offering help	Can I help you? What can I do for you?
Checking information	Let me see. Let me check that for you.
Ending the conversation	Is there anything else I can do for you?

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🔁 Repeating Back to Confirm Understanding

Purpose	Useful Phrases
Confirming details	OK, thanks. The course starts on Monday. Got that.
Checking understanding	So, the fee is $200, right?

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🙏 Thanking

Situation	Useful Phrases
Saying thank you	Thanks very much for your help. Thank you for the information.

Let’s Practice!

Practice 1

Practice 2

Practice 3

Practice 4

Speaking Practice

1. Spin the wheel.
2. Read the situation.
3. Ask for information. Use the useful phrases box to prepare your dialogue.

✍️ Writing Practice

Try answering these questions:

1. How would you ask for the price of a jacket?
2. How would you ask where the nearest bus stop is?
3. How would you politely ask about opening hours?

Write your answers and practice saying them out loud.